Meet Jordan Abrams: From Print Technician to Sales Operations Leader at A3D Manufacturing

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Get to Know the A3D Team: Jordan Abrams 

At A3D Manufacturing, our team is made up of passionate individuals who bring unique perspectives to every project. Today we’re spotlighting Jordan Abrams, Sales Operations Program Manager. Jordan started on the shop floor as a print technician and now supports the sales team, improves internal systems, and contributes to the manufacturing shop, marketing, and social media content. 

How Jordan Got into Manufacturing “I got into manufacturing through a friend that worked here before I did,” Jordan shares. Coming from an arts background, his attention to detail and quick learning stood out to the A3D team. 

A Typical Day at A3D Manufacturing 

Jordan’s days are dynamic. They often start with setting up and managing order tickets and following up on emails. From there, his focus shifts between cold calls and customer outreach, shop production and order management, or filming and posting marketing content. “As the day continues, I’ll go one of these three ways,” he explains. 

How He Joined A3D 

A friend already working at A3D recommended he apply for the print technician role. That hands-on start gave him deep insight into the company’s processes and capabilities. 

Jordan Abrams, Sales Operations Program Manager at A3D Manufacturing

What He’s Working On Now 

Jordan splits his time across the shop, sales, and marketing initiatives. More excitingly, he’s collaborating with shop management to improve system efficiency on the floor and developing better tools for the sales team to track high-priority orders. “Coming off the manufacturing floor and getting my voice & ideas heard is really energizing,” he says. 

Most Fun Project 

Improving system functionality alongside Daniel and Aelin has been a highlight. Seeing their ideas implemented and making real impact on operations stands out. 

Coolest Company / Project 

Recently meeting the two geniuses behind a life-sized WALL-E robot was a memorable experience. 

Highlights from the Shop Floor and Beyond 

Side Quests & Personal Projects 

Jordan is planning custom 3D-printed parts for his bike — including new body pieces, saddle bags, or a headlight cage. “I love turning ideas into functional parts.” 

Book Every Manufacturer Should Read 

Any textbook on implementing Lean processes. 

What He’s Learning Now 

Geometric Dimensioning and Tolerancing (GD&T). Next up: SOLIDWORKS certifications through the company’s SolidProfessor access. 

On the Future of Additive Manufacturing 

“As 3D printing and additive manufacturing technology continues to evolve, the potential applications for it are exponential. That’s exciting.” 

Time-Travel Dream 

“I’d like to time travel back to early civilizations and take credit for the wheel. My name would be forgotten by history, but I’d know. I’d know.” 

The Manufacturing Problem He’d Love to Solve 

Teleportation of parts directly to customers. “We don’t have the technical ability to move particles in that large of a chain to another place yet.” 

Most Absurd Failure 

Printing on the FX20 in white plastic when the material extruder malfunctioned: “We ended up with enough material on the build plate to make a Santa beard for everyone in the office.” 

Over-Engineered Everyday Object 

A straw with a series of gears and a crank to pre-chew your food before you slurp it up. 

Rapid Fire Questions 

  • Silliest customer question: “If we do 3D printing at A3D Manufacturing.” (Our most advertised service!) 
  • Sexiest material: Clear resin. “After it’s sanded and polished it practically looks like glass.” 
  • No budget or limits? A full set of carbon fiber riding armor that looks like knight armor. 
  • Fussiest machine: The FX20. 
  • Easiest process: Unpacking stations — especially unpacking HP builds. 
  • Funniest person on the shop floor: Irving. 
  • Historical artifact to print: A Christian holy relic like the Spear of Destiny or The Chains of Saint Peter. “It just sounds cool.” 
  • Best advice for 3DP noobs: Research tolerance and material type. It saves a lot of trial and error. 
  • A3D lore everyone should know: We are reigning champions of the seasonal Hawk Ridge Systems Scavenger Hunt. 
  • Dream customer request: Cool custom casings for prosthetic limbs. 
  • Office tradition: We all play D&D together. “Co-workers who quest together stay together.” 
  • Worst thing to print: Long, hollow, circular FFF/FDM parts — the supports are nearly impossible to remove. 
  • Worst advice ever received: “Not to talk about your pay with your coworkers.” 
  • Something he’s never told anyone: “I use my feet as a second pair of hands. Use what you got, right?” 
  • Favorite shop quote: “Ashes to ashes, PA12 dust to dust, at the end of all things, I am become powder.” — Jordan Abrams 

Advice for People Considering a Manufacturing Career “Advocate for yourself. The people with their hands closest to the process usually have the best insight on how to improve the production line. It might not always be heard, but when approached correctly, it can lead to great things.” 

About Jordan Abrams Jordan Abrams is the Sales Operations Program Manager at A3D Manufacturing. He supports the sales team, manages interdepartmental communication, and contributes to marketing and social media efforts. Starting as a print technician, Jordan brings a practical, hands-on understanding of additive and traditional manufacturing to everything he does. 

Stay tuned for more A3D team spotlights! 

Ready to bring your next project to life? Contact the A3D team today. 

Ready to start your build? Two A3D Manufacturing team members holding 3D-printed parts. Upload your file for an instant or consultative quote.
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It often takes a team to solve a problem – and sometimes it takes a team to write about it. The A3D Manufacturing Engineering Team is comprised of our Product Managers, Applications Engineers, and Support Engineers. They've collaborated on this article to bring you the most accurate information about the solutions you use for design and manufacturing.
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